EXCHANGE POLICY

EXCHANGE POLICY

  • If in the unfortunate event you are unhappy with your purchase, we would be happy to issue an exchange/store credit. Items must be unworn, unwashed, unaltered, and must have original sale tags still attached. Items that have been worn, washed, damaged altered in any way, or have tags removed, will not be accepted. 
  • Items selected from the 'Sale Rack' will be considered final sale, and are not returnable for an exchange/credit.
  • Regular priced and sale items must be returned within 14 days of receipt of package. 

RETURN SHIPPING

  • Please contact dayna@dluxestyle.ca to start the return process and to receive further instruction.
  • Return shipping charges will be at the customer's cost. C.O.D. shipped items will not be accepted. All items must be sufficiently insured and tracking number must be provided. Return shipping costs will not be refunded or credited back to you.

CREDITS

  • Returned items will be refunded to you in the form of store credit. Your credit does not expire!

 

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